If you've tried to implement CRM and it's fallen flat, or you've put it off because you're
not sure how to make it work for your business, this complimentary guide is for you.
With over 50 pages of actionable insights, you'll learn how to:
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- Define your priorities
- Assemble your project team
- Select the ideal CRM
- Assess potential consulting partners
Back the right CRM platform
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Design the system to empower your team
- Implement the system
- Engage and train your team
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Commit to continuous improvement
- Manage the iteration cycle
- Clarify your road map
About the Author
Justin Lanigan
Justin is the Managing Director of LavaBox, a Business & Technology Consultancy that helps make digital transformation a reality for aspirational organisations. LavaBox works alongside clients to create strategic clarity, build digital-era capabilities, optimise business processes, empower users, deliver engaging customer experiences, get data flowing and unleash innovation.
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